Which Features Make an Online Workforce Management System Indispensable for Your Daily Work?
A modern online workforce management system provides numerous features designed to maximize efficiency and user-friendliness in daily use. Central to an online workforce management system is its ability to accurately track and document mobile services. Unlike traditional time-stamping systems that record the working hours of multiple employees on-site, an online workforce management system enables the documentation of services rendered and special incidents by mobile employees across various clients.
The most important feature of such a system is comprehensive documentation. This includes not only attendance tracking but also recording completed tasks, special incidents, and events. The main challenge is to make this documentation as user-friendly and efficient as possible. Only then will it be used regularly and provide the desired value. It is not only important that a feature exists, but above all, how it has been implemented.
Modern online workforce management systems should also offer additional features in areas such as automation, communication, and integration. Many of these advanced features are already included in current systems and can be flexibly adapted to meet specific customer needs. The exact features required depend largely on individual requirements. A well-designed online workforce management system – like COREDINATE® – can make a significant contribution to optimizing workflows through its versatile features.
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How Does a Workforce Management System Work?
The term workforce management system, commonly referred to as an online workforce management system, refers to a service that is tracked and reviewed. Key aspects include the documentation of location, time, and events. Workforce management systems are used in security services, property and industrial protection, facility management, and care services.
A workforce management system generally consists of the following components: mobile data collectors, checkpoints, devices for programming and reading mobile devices, as well as transferring collected data to a computer, and software for managing and documenting the data collected.
Today, there are online workforce management systems (such as COREDINATE®) that use smartphones to scan GPS points, NFC tags, or similar. They do not require additional reading devices. Data is transferred to a server in real-time and can be immediately accessed via computer.
COREDINATE® is Featured in
Control Point Black
Our checkpoints are affordable and very durable. They can be easily screwed in using the hole in the center or simply adhered. Due to their sturdy design, they can be removed and relocated at any time.
Control Point "On Metal"
Standard control points can experience interference when installed on metal surfaces—but not our On Metal series checkpoints. These have built-in shielding that significantly reduces interference from underlying metal.
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Control Point Nail
Unfortunately, it’s common for others—not just your own staff—to take an interest in your control points. Occasionally, they’re even removed or deliberately damaged. To prevent this or at least make it more difficult, we’ve introduced our durable security nails for added protection.
Wie arbeitet ein Wächterkontrollsystem?
Mit dem Ausdruck Wächterkontrollsystem ist eine mobil erbrachte Dienstleistung gemeint, die erfasst und ausgelesen wird. Wichtig ist die Dokumentation von Örtlichkeit, Zeit und Ereignis. Wächterkontrollsysteme finden Anwendung im Wach- und Sicherheitsdienst, im Objekt- und Werkschutz, im Facilitymanagement und bei Pflegediensten.
Ein Wächterkontrollsystem besteht in der Regel aus folgenden Komponenten: mobile Datensammler, Kontrollpunkte, Geräte zum Programmieren und Auslesen der mobilen Geräte und der Übertragung von eingesammelten Daten auf den Computer sowie Software zur Verwaltung und Dokumentation der erfassten Daten.
Heutzutage gibt es Online-Wächterkontrollsysteme (OWKS®), wie z. B. COREDINATE®, bestehend aus Smartphones, mit denen GPS-Punkte, NFC-Tags oder Ähnliches gescannt werden. Sie benötigen keine zusätzlichen Geräte zum Auslesen. Die Daten werden in Echtzeit an einen Server übertragen und sind sofort über den Computer abrufbar.
What Are the Benefits of Using an Online Workforce Management System?
Automatic logging of all activities greatly enhances transparency and accountability among your security staff. With an online workforce management system, you can quickly identify and address potential security gaps as information is transmitted in real-time. The digital version of the traditional logbook also simplifies creating detailed reports and analyses, enabling you to consistently improve the efficiency of your security measures, ultimately saving time and money. A workforce management system reassures your clients that your security processes are optimized and reliable, which ultimately contributes to better protection of their property.
Some workforce management systems go beyond standard features, offering additional functionalities to further optimize daily security operations. COREDINATE® provides an extensive list of features that are scalable for any business size and can also be applied to services beyond the security sector.
High Reliability
IT outages can severely impact your business—uninterrupted operations are essential.
Enhanced Data Protection
Workforce management systems developed and hosted in Germany offer higher data security.
Most Optimal Feature Set for a Workforce Management System
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Real-time functions and communication
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Secure NFC technology
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Simple and intuitive user interface
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Highest data security
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Digital Guard Book and report generation
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Centralized document processing
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Device Availability (Android and iOS)
Advantages in Public Tenders
Public tenders in the security industry can efficiently and transparently meet documentation requirements through digital workforce management systems. Read more about how an online workforce management system can give you the edge to win contracts.
More on Public Tenders
Companies that count among our long-term satisfied clients:
What is the COREDINATE Workforce Management System?
COREDINATE is both the company name and product—a modern online workforce management system that leaves nothing to be desired. As one of the most comprehensive and innovative SaaS workforce management systems (Software as a Service) for security companies and facility management, COREDINATE offers countless ways to log your work, automate processes, and accurately track mobile services. This is especially important for public tenders, as clients (our clients' clients) want assurance that services are completed to their specifications. And that’s where we come in!
With our workforce management system, a supervisor can use the COREDINATE portal to set up patrol routes for each property and define shift schedules for staff. Security personnel then follow these routes using a smartphone and the COREDINATE app. The app guides them to specific locations and details the tasks to be completed. Any observations can be documented with the phone’s camera, voice recording, or typed text. GPS tracking and an alarm function provide necessary safety for colleagues working alone.
Try COREDINATE® for Free!
Experience all the features of the online workforce management system for 14 days, with no commitments. See if COREDINATE® is right for you.