Documentation system for hotel, guesthouse and holiday apartment operators

Your Digital Software Solution for the Hospitality Industry

Managing hospitality businesses is a demanding task. Companies often face challenges such as staff shortages, lack of quality control, or miscommunication, along with legal requirements that do not make the job any easier. In such cases, having a reliable documentation system for the hotel industry (facility management tool) for daily operations is invaluable. COREDINATE^® saves you both time and money while also enhancing the satisfaction of your employees and guests. 

With COREDINATE^®, you have everything in one place—from documentation and organization to time tracking!

The Most Important Features for Your Business

COREDINATE^® offers a range of features that can be particularly beneficial for facility management in the hospitality sector. These functions help to optimize processes, increase efficiency, and improve service quality, ultimately leading to higher satisfaction among both guests and staff. Here is a brief overview:

1. Shift Scheduling and Workforce Planning: The integrated shift planning function allows for efficient scheduling and management of shifts. This is especially important in the hospitality sector, where precise workforce planning is essential to ensure smooth operations and maximize guest satisfaction.
2. Task Management and Incident Reporting: COREDINATE^® enables real-time task management and incident reporting. Employees can be assigned tasks, and incidents can be documented and forwarded immediately. This increases efficiency and ensures that all tasks are completed promptly and correctly.
3. GPS Tracking and Geofencing: With GPS tracking, employee movements can be monitored, and locations can be precisely recorded. Geofencing ensures that specific areas are checked regularly, which is particularly important in the hospitality industry for ensuring continuous service availability.
4. Real-Time Communication: The ability to send messages and instructions in real time facilitates communication between management and employees. This allows for a quick response in emergencies or special guest requests.
5. Digital Key Management: COREDINATE^® provides a comprehensive key management system that digitally records the issuance and return of keys. This enhances security and reduces the risk of key loss.
6. Reporting and Evaluation Functions: The reporting and evaluation functions allow the creation of detailed reports that transparently document completed work. These reports can be used for quality control and reporting to clients or supervisors.
7. Flexible Form Management: Existing forms can be digitized and made available to employees. This simplifies data collection and processing on-site and reduces paperwork.
8. Lone Worker Protection: COREDINATE^® provides protection for lone workers through GPS tracking, emergency call options, and automatic alerts. This is particularly important in the hospitality sector, where employees such as night porters or cleaning staff often work in isolation. This feature complements others and ensures a comprehensive security and management system tailored to the hospitality sector's specific needs. Employers can ensure that employees are always protected and can quickly receive assistance if needed.