Support
Do you have a question?
Our support team will help you as quickly as possible.
Use our detailed help centre with Use our detailed help centre with interactive step-by-step instructions.
Go to our Help Center
COREDINATE's support stands out with fast response times and tailored solutions that leave almost no wishes unfulfilled. Customers appreciate our friendly support team and their competent and courteous assistance. Even with complex matters, we provide reliable help.
Would you like to learn more about our values?
Visit our 'About Us' page.
Are you already a customer? Then a chatbot is available 24/7 in our portal, which can certainly answer some of your questions. (Currently only available in German.)
To the Portal
For any further questions or technical issues, our support team is available during our office hours. Written and telephone contact is currently only available in German and English.
Office hours: Monday to Friday from 8:00 AM to 12:00 PM and 1:00 PM to 5:00 PM.
You can reach us by email at support@COREDINATE.de or call our support hotline at +49 (0) 9842 80491-50.
Not a customer yet? Do you have questions about our guard system? Then please contact our sales team directly. They are also available during our office hours.
Visit our sales page.
You can also contact us using the form below.
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Test our COREDINATE® workforce management system free of charge and without obligation.
Not yet using the COREDINATE® guard control system? Then it is time to give our test set a try for 14 days free of charge and with no obligations.
If you are not satisfied for any reason, you have no further obligations after the test phase. You may keep the test set. No return despatch necessary.